You're concerned about phishing attacks. How can you educate non-technical staff on the risks effectively? (2024)

To effectively educate non-technical staff about phishing risks, use clear and relatable examples that demonstrate how phishing works. Conduct interactive training sessions with real-world scenarios to help them recognize suspicious emails or links. Simplify technical jargon, focus on key red flags, and emphasize the potential impact on both the individual and the organization. Reinforce learning with regular reminders and updates, and encourage a culture of reporting suspicious activity without fear of repercussions.

Training Sessions:Conduct Workshops: Organize regular training sessions on identifying and avoiding phishing scams.Simulated Attacks:Run Phishing Simulations: Use simulated phishing emails to test and reinforce staff awareness.Clear Guidelines:Provide Resources: Distribute easy-to-understand guidelines on recognizing phishing attempts and safe email practices.Reporting Procedures:Establish Protocols: Clearly outline the steps to report suspected phishing attempts to IT or security teams.Ongoing Reminders:Send Alerts: Regularly update staff with reminders and tips on staying vigilant against phishing.

Phishing attacks are a key vector used by the threat actors, hence it merits being a topic that you address in the security awareness program. Use real-life examples, consider simulation exercises and also set up workflows to report any attempts.

To educate non-technical staff on phishing risks effectively, use clear, relatable examples to demonstrate how phishing works and its potential impact. Conduct interactive training sessions with real-world scenarios, such as simulated phishing emails, to help staff recognize threats. Simplify complex concepts by using analogies and avoiding jargon. Provide easy-to-follow guidelines on what to do if they suspect a phishing attempt, such as reporting it immediately. Reinforce learning with regular reminders and updates, and create a culture of vigilance by encouraging questions and open communication about security concerns.